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FAQ

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    About Bike

    Frequently asked questions about polygon bikes

    • Selecting the Correct Bike Size
      Determine your ideal Polygon bike size using our comprehensive Bike Size Guide, which correlates height with recommended sizes. For optimal comfort and performance, also consider the specific geometry of your chosen model.

    • Maximum Weight Capacity
      Our bicycles typically accommodate a maximum rider weight of 110 kg (243 lbs). Children's bikes have a combined weight limit of 50 kg (110 lbs). Consult your bike's manual for precise specifications.

    • Purchase Contents
      Your Polygon bicycle will arrive as depicted on our website, accompanied by an owner's manual and a small parts box. Certain models include pedals and reflectors. Any supplementary accessories are dealer-specific promotions and may vary.

    • Purchasing a Polygon Bicycle
      You can now conveniently purchase Polygon bicycles online through our website for worldwide shipping to select countries. Alternatively, you can visit one of our authorized dealers; use our Dealer Locator to find a retailer near you.

    • Obtaining Spare Parts
      We offer a wide range of spare parts. First, contact your local Polygon dealer. If they cannot assist, please contact us directly, and we will be happy to help you source the necessary parts.

    • Frameset Availability
      A limited selection of framesets is available. Contact your local Polygon dealer to inquire about pricing and current availability.

    • Decal Replacements
      We currently do not offer replacement decals for our bicycles.

    Sponsorship

    Frequently asked questions about polygon bikes

    • Sponsorship Opportunities
      To explore sponsorship opportunities with Polygon Bikes, please submit your resume to info@polygonbikes.com.

    • Becoming a Polygon Dealer
      We appreciate your interest in becoming a Polygon dealer! Please contact us at info@polygonbikes.com, and our team will gladly assist you with the process.

    • Applying for a Job at Polygon
      We welcome your application! Please visit our careers page to view current job openings and submit your application.

    Warranty

    Frequently asked questions about polygon bikes
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