Global Customer Care

Global Customer Care

As a global customer care, you will be responsible for providing exceptional customer support, resolving inquiries, and maintaining positive customer relationship.


LAMAR

RESPONSIBILITY

  • Responding promptly to customer inquiries under Service Level Agreement (SLA) through various channels in accordance with Standard Operating Procedure (SOP)
  • Carry out a good problem solving
  • Delivering good answer by considering customer experience to provide professional customer support.

REQUIREMENTS

  • Minimum diploma’s degree (Fresh Graduated are Welcome)
  • Proficient understanding of customer support, good problem solving, and customer orientation
  • Good time management
  • Fluent in English
  • Passionate in sports, especially cycling is a plus point.

LAMAR
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